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bolt-on guide

exec traveller

NOVEMBER 2019

FOR THE BUSINESS CLASS TRAVELLER

Whether you’re a head honcho, big deal or never at your desk, Exec Traveller is designed with you in mind. Exec Traveller is an exclusive bolt-on that’s only available with the exec.plan tariff. 

 

It’s a daily bolt-on, meaning you only pay for it while you’re travelling in our World Zone, which covers over 100 destinations, and can be enjoyed up to 28 times during a 90-day period*. 

£5PER DAY
500MB OF DATA
100MINS OF CALLS
50TEXTS

*Please refer to the Terms & Conditions for more details

Mobile and tablet

WORLD ZONE REGIONS

EASTERN EUROPE

  • Albania
  • Bosnia & Herzegovina
  • Macedonia
  • Montenegro
  • Serbia
  • Turkey

ASIA PACIFIC

  • Australia
  • Hong Kong
  • Malaysia
  • New Zealand
  • Singapore
  • South Africa

USA & CANADA

  • USA
  • Canada

REST OF THE WORLD

  • Afghanistan
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Botswana
  • Brazil
  • British Virgin
  • Islands
  • Burkina Faso
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Chad
  • Chile
  • China
  • Colombia
  • Congo
  • Congo (Democratic
  • Republic of)
  • Costa Rica
  • Dominica
  • Dominican
  • Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Fiji
  • Gabon
  • Ghana
  • Grenada
  • Guatemala
  • Guinea
  • India
  • Indonesia
  • Iraq
  • Israel
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kosovo
  • Kuwait
  • Macau
  • Madagascar
  • Malawi
  • Mauritania
  • Mexico
  • Moldova
  • Mongolia
  • Montserrat
  • Nepal
  • Netherlands
  • Antilles
  • Nicaragua
  • Niger
  • Nigeria
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Russia
  • Rwanda
  • Saint Kitts & Nevis
  • Saint Lucia
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • South Korea
  • Sri Lanka
  • St. Vincent &
  • the Grenadines
  • Swaziland
  • Taiwan
  • Thailand
  • Togo
  • Trinidad & Tobago
  • Turks & Caicos
  • Uganda
  • Ukraine
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Yemen
  • Zambia

Exec Traveller COVERS

  • In-country calls e.g. USA to USA
  • Calls back to the UK e.g. USA to UK
  • Roaming terminated calls e.g. calls received in the USA from the UK
  • In-region calls e.g. USA to Canada

Exec Traveller DOES NOT COVER

  • UK to World Zone destinations – you must be roaming to activate the bolt-on
  • Out-of-region calls e.g. USA to China
  • Out of World Zone e.g. USA to Germany (see next page for details)
  • As of 1 April 2019, World Zone no longer includes Tanzania and Kenya

TARIFF & BOLT-ON COMPATIBILITY

Not all Bolt-Ons are compatible with all Tariffs so check here to see if an Exec Traveller is compatible with your Tariff.

Pro EssentialPro GoldPro PlatinumSharer EssentialSharer GoldSharer PlatinumMBB EssentialMBB GoldMBB Platinumexec.plan
Daily ExplorerNoNoNoNoNoNoNoNoNoYes

terms & conditions

These Terms & Conditions form part of the Customer Guide and are incorporated into the Business Customer Contract between each Customer and Plan Communications Limited (“plan.com”).

Exec Traveller is a per-day Bolt-On that provides Customers with a predefined allowance of minutes, mobile data and texts for use when roaming in the plan.com ‘World Zone’. 

For more information on what we include in the plan.com ‘World Zone’ and the ‘Regions’ that make up the World Zone. 

Exec Traveller includes: 

  • In country calls (e.g. USA to USA) 
  • Calls back to the UK (e.g. USA to UK) 
  • Roaming terminated calls (e.g. calls received in the USA from the UK) 
  • In-region calls (e.g. USA to Canada) 

Exec Traveller does not include 

  • UK to World Zone destinations – Customer must be roaming to activate the Bolt-On 
  • Out of region calls (e.g. USA to China) 
  • Out of World Zone calls (e.g. USA to Germany) 

An Exec Traveller Bolt-On is automatically triggered (and a Daily Activation Charge incurred) when a Connection first makes a call, sends an SMS or uses mobile data to any degree anywhere in the plan.com World Zone during any calendar day.  Usage will be calculated from the first point in time that any call, SMS or mobile data usage occurs. 

The Daily Activation Charge and the Daily Explorer allowances are per Connection/SIM. 

 

For the purposes of charging and calculating allowance application, each day begins at 12:01am UK time and ends at 12:00am UK time. 

Customers may only activate the Exec Traveller Bolt On up to 28 times during any 90-day period.  

 

Customers accept that by adding an Exec Traveller Bolt On they will be opting out of any EU Regulations, which apply a cap on mobile data usage whilst roaming.  Currently the EU default financial limit is EUR50 per month. 

If Customer usage exceeds the allowances provided under the Daily Explorer Bolt On, usage will not automatically be capped, and Customer will be charged at the standard out of bundle roaming rates. 

A Customer will incur Additional Charges where calls, texts or data usage (as applicable) within a day/month/billing period exceeds both (i) the relevant allowance included within the Inclusive Allowance of the Customer’s Tariff and (ii) the additional allowance provided by any Bolt-On or Data Boost that has been applied. 

Additional Charges will be incurred at the rates set out in our ‘Tariff Guide – Additional Charges’, which you can find herehttps://guides.plan.com/additional-charges  

general

A Customer will incur Additional Charges where calls, texts or data usage (as applicable) within a day/month/billing period exceeds both (i) the relevant allowance included within the Inclusive Allowance of the Customer’s Tariff and (ii) the additional allowance provided by any Bolt-On or Data Boost that has been applied.

Additional Charges will be incurred at the rates set out in our ‘Tariff Guide – Additional Charges’, which you can find here https://guides.plan.com/additional-charges

You can contact us to change to a different Tariff at any point during the term of your Agreement with us. We will decide which Tariff you can change to.  In certain circumstances, you may be required to enter into a new agreement with us for a Minimum Term.

You can contact us to change to a different Tariff at any point during the term of your Agreement with us. We will decide which Tariff you can change to.  In certain circumstances, you may be required to enter into a new agreement with us for a Minimum Term.

Allowances and Charges quoted are all on a per Connection/per SIM basis.

All Charges in this Tariff Guide are exclusive of VAT. 

Service is subject to the general terms and conditions and other terms of your Business Customer Agreement with Plan.

We reserve the right to amend these terms, or to withdraw or amend any tariff in this Tariff Guide at any time.

If we do that, we will do it in accordance with the notice provisions set out in the General Terms and Conditions you have agreed to.

References to Plan in these terms and conditions are to Plan Communications Limited, registered under company number 010273V, with registered offices at 2nd Floor, IOMA House, Hope Street, Douglas, Isle of Man IM1 1AP.

versions

What's changed?

This is the latest Exec Traveller bolt-on guide dated 12th August 2020. We’ve updated the following elements:

 

  • Updated terms & conditions

previous versions

  • November 2019