Taking care of your business
When it comes to support, we know how much you value the personal touch, especially when you have an urgent question or issue.
Here’s everyone you might need to get in touch with from either a sales or support perspective.
Sales Support
Our Sales Support team is your main point of contact, collaborating closely with sales, partner support, and tech teams to handle new business, in-life support, and renewals.
Shaun Allsopp
Sales Executive
03332 422159 | shaunallsopp@plan.com
Mobile – 07706 732277
Shaun is your point of contact for any new sales-related requirements, from initial lead assessment through to ongoing deal management and final point of deal connection.
Kelly Jansen
Support Executive
0333 443 2045 | kellyjansen@plan.com
Kelly is your go-to person for account onboarding, implementation, and ongoing support needs. As the initial support contact, Kelly handles scoping of account setup and assists with any in-life support requirements. Additionally, managing tasks related to additional account connections and contract renewals. Her dedication ensures a smooth experience for customers from initial setup to ongoing support.
Implementation
Our dedicated onboarding specialists will work with you to achieve a smooth transition to plan.com as well as assistance on all aspects of account set up, connections, SIMs, my.plan configuration and any other queries you may have during the onboarding process.
DarRen WEBB
Onboarding Specialist
darrenwebb@plan.com
MANAGEMENT
Our managers are some of the most experienced and successful players in the telecommunications industry. They have coalesced at plan.com over the last decade and taken the industry by storm with innovative technology and business-centric solutions.
Keith Curran
Business Director
07778 333333 | keithcurran@plan.com
As Co-Founder of plan.com, there is nobody more capable than Keith when it comes to his knowledgebase of plan.com and the telecommunications industry as a whole. He is responsible for maximising sales opportunities and driving revenue growth by providing tailored solutions and is your most senior escalation point.
Andy Wood
Business Director
07736 288600 | andrewwood@plan.com
Andy is one of the most senior members of our UK Sales team. As one of your escalation points, Andy is ready to support you with any Sales and ongoing management queries.
GENERAL Support
An all-encompassing “Simple Questions/Enquiries” option to answer any ongoing queries
Finance Support
Our Finance department is on hand to assist you with any queries relating to invoices and payments.