Taking care of your business
When it comes to support, we know how much you value the personal touch, especially when you have an urgent question or issue.
Here’s everyone you might need to get in touch with from either a sales or support perspective.
Sales Support
Our Sales Support team is your main point of contact, collaborating closely with sales, partner support, and tech teams to handle new business, in-life support, and renewals.
Matt Hill
Business Development Manager
0771 906 7176 | matthewhill@plan.com
As Business Development Managers, we assist in delivering customer pitches, platform demos, in-house training, and account reviews. We guide growth through key performance data analysis and discuss opportunities and solutions.
Our Account Managers excel in pre-connection support, sales queries, bespoke arrangements, and business plans. Specialising in upsells, upgrades, and renewals, they deliver tailored solutions for your success.
PARTNER support
Our highly skilled agents adopt a focused and responsive approach, tailored to meet the unique needs of your business, providing efficient post-connection support and addressing queries promptly.
Backed by our team of four IT Technical Specialists, our 2nd line tech support ensures expert assistance with any technical concerns, while our dedicated onboarding specialists guide you through a smooth transition to plan.com, assisting with account setup, connections, SIMs, my.plan configuration, and any other queries you may have throughout the onboarding process.
03332 422158
(Option 2)
partnersupport@plan.com