Taking care of your business
When it comes to support, we know how much you value the personal touch, especially when you have an urgent question or issue.
Here’s everyone you might need to get in touch with from either a sales or support perspective.
Sales Support
Our Sales Support team is your main point of contact, collaborating closely with sales, partner support, and tech teams to handle new business, in-life support, and renewals.
CHARLIE DAVISON
Account Manager
0330 088 1819 | charliedavison@plan.com
NEILL JACOBS
Account Manager
0330 088 1819 | neilljacobs@plan.com
Your Account Manager excels in pre-connection support, sales queries, bespoke arrangements, and business plans. Specialising in upsells, upgrades, and renewals, they deliver tailored solutions for your success.
DAVID PIMM
Business Development Manager
07962 848633 | davidpimm@plan.com
As Business Development Managers, we assist in delivering customer pitches, platform demos, in-house training, and account reviews. We guide growth through key performance data analysis and discuss opportunities and solutions.
YOUR Concierge support TEAM
Concierge is your dedicated plan.com contact, ready to assist you and your business whenever needed.
As one of our most valued partners, it’s the first step into our new and evolving partner program and represents an important part of our commitment to enhancing your experience.
Concierge is designed to provide faster service implementation and seamless day-to-day support. From taking ownership of your service enquiries to offering enhanced SLAs and faster resolution, Concierge removes complexity and empowers your team to focus on delivering value to your customers.
0330 088 1819
(Service)
concierge@plan.com
