Our exclusive Pro Ireland bolt-on enables you to call people in the Republic of Ireland while staying in control of your costs.
Pro Ireland gives you an unlimited1 allowance of calls from the UK to the Republic of Ireland.
1Fair usage thresholds apply. Please refer to the Terms & Conditions for more details.
Where our Hosted system really comes into its own is my.plan – the ultimate connectivity platform giving your business remote access to powerful insights and easy to use controls to boost performance and productivity.
my.plan gives you instant online access to the tools and information you need to connect, configure, and control your mobile and office based communications all in one place, accessible any time from anywhere.
Not all options are compatible with all Tariffs so check here to see if International bolt-ons are compatible with your Tariff.
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Here at plan.com, we love to provide you with as many free call minutes as we can possibly fit into our tariffs. We strongly believe that ‘unlimited’ really should mean unlimited when it comes to call bundles.
The Fair Use Threshold is set per connection and is monitored/updated regularly through analysis of customer usage profiles and trends. We also monitor where the pro-rated usage is projected to exceed the Fair Use Threshold within a particular period or billing cycle. The current limits applicable to all customer accounts are as follows:
The Fair Use Threshold for Pro Ireland is 3,000 landline and 3,000 mobile minutes per extension.
Assuming your call usage do not exceed our Fair Use Threshold, there’s nothing to worry about.
However, if your usage or projected usage is above the monthly threshold that we set, from time to time, we may have no option but to take action in order to remedy the situation or prevent the problem from escalating further.
What allows us to offer these ‘unlimited’ bundles is the result of detailed customer analysis.
This means that, as long as everyone plays ‘fair’ with their call usage, each individual customer can benefit from flexible and – more importantly – unrestricted tariffs.
However, there are inevitably customers who decide to abuse, or accidentally use, substantially more than their ‘fair share’ of calls.
For this reason, we have to implement a Fair Use Policy in relation to ‘unlimited’ calls.
This policy applies where the level of usage, or projected usage, is unreasonable and/or significantly in excess of what we would expect from a typical plan.com customer.
If, at the absolute discretion of plan.com, it is our opinion that your call and SMS usage materially exceeds the Fair Usage Threshold as described above, we may contact you by email, text, or telephone to advise you accordingly, but we reserve the right to bar your service.
When we contact you, we will provide you with the opportunity to rectify the situation by ceasing, or substantially reducing, your call usage.
If excessive usage continues, or if for any reason we reasonably suspect that you are not acting in accordance with this policy, we reserve the right to take further action.
Such action may include, but is not limited to:
This is the latest Pro Ireland bolt on guide dated the 5th May 2021.