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CUSTOMER GUIDE

international minutes bolt-on Hosted Guide

march 2021

international2

IS YOUR BUSINESS WITHOUT BORDERS?

If you’re a UK business, no matter how big or small, we can provide everything you need to keep your business connected and in control of its mobile and office-based communications.

 

In this modern world, it’s likely that your business needs to stay in regular contact with employees, customers and suppliers based outside of the UK.

 

Our International Minutes Hosted bolt-ons are designed with you in mind. They enable you to call people outside of the UK while staying in control of your costs.

INTRODUCING MY.PLAN

Where our Hosted system really comes into its own is my.plan – the ultimate connectivity platform giving your business remote access to powerful insights and easy to use controls to boost performance and productivity.

 

my.plan gives you instant online access to the tools and information you need to connect, configure, and control your mobile and office based communications all in one place, accessible any time from anywhere. 

my.plan@2x

CHOOSE YOUR MINUTES

Choose how many monthly minutes you need. Not all options are available on Essential connections but upgrading is easy, log in to my.plan today, check out our upgrades page or contact your plan.com partner today. Additional monthly purchase required.
ESSENTIAL GOLDPLATINUM
International 60International 250International 350International 500
Minutes60250350500
Price£XX£XX£XX£XX

TARIFF COMPATIBILITY

Not all options are compatible with all Tariffs so check here to see if International bolt-ons are compatible with your Tariff.

HOSTED 0 HOSTED 2000HOSTED UNLIMITED
International 60NoYesYes
International 250NoYesYes
International 350NoYesYes
International 500NoYesYes

terms & conditions

International usage relates to calls that originate in the UK and are received by services outside the UK.

Plan.com Tariff allowances do not include International calls unless otherwise stated.

Our International Bolt-Ons are a range of products designed to support those Customers who make a lot of International calls.

International usage does not include making calls made while abroad (this usage is classed as roaming usage, no matter where the call). Accordingly, International usage does not include calls back to the UK unless that call is made from a plan.com Europe Zone destination.

A Customer will incur Additional Charges where calls within a day/month/billing period exceed both (i) the relevant allowance included within the Inclusive Allowance of the Customer’s Tariff and (ii) the additional allowance provided by any Bolt-On that has been applied.

Additional Charges will be incurred at the rates set out in our ‘Tariff Guide – Additional Charges’, which you can find here https://guides.plan.com/additional-charges.

Allowances and Charges quoted are all on a per Connection/per Extension basis.

All Charges in this Tariff Guide are exclusive of VAT.

Service is subject to the general terms and conditions and other terms of your Business Customer Agreement with Plan.

We reserve the right to amend these terms, or to withdraw or amend any tariff in this Tariff Guide at any time.

If we do that, we will do it in accordance with the notice provisions set out in the General Terms and Conditions you have agreed to.

References to Plan in these terms and conditions are to Plan Communications Limited, registered under company number 010273V, with registered offices at 2nd Floor, IOMA House, Hope Street, Douglas, Isle of Man IM1 1AP.

versions

What's changed?

This is the latest International Minutes Bolt-on guide dated the 5th May 2021.

previous versions

  • None