Introducing our Essential, Gold and Platinum packages. Giving you full control to tailor your experience to fit your business needs.WATCH THE VIDEO
plan.com delivers for businesses of every stage and size. But every business is different and so is every connection.
Scroll down to discover the features available with each Package.
Get the basics including a high-level of detail and light-touch of controls and upgrade as you go.
Stay up-to-date and in control with advanced features including Spend and Security Controls, and deeper usage insights.
Mobile: £2.50 per month/service
MBB: £1.75 per month/service
Enjoy full access to location and usage insight, and pin-point controls to experience complete control of your connectivity.
Mobile: £4.00 per month/service
MBB: £3.00 per month/service
Click on the icons for more details, as well as a description of each my.plan feature.
We pride ourselves on the level of service we offer and are constantly looking for new ways to improve. We also recognise that different businesses need different levels of service, which is why our Gold and Platinum connections receive priority support during peak times, with reduced SLAs and dedicated support agents.
Know where your people are, no matter where in the world your business takes them, with my.plan location services.
Thanks to location-based usage insight, you have the information you need to effectively manage your people at your fingertips, 24/7.
my.plan gives you the power and insight to understand your business’s usage and charges, with a simple, interactive design that lets you deep dive into the detail.
Features include interactive usage and charge summaries, graphs that show you details and trends, plus the ability to access invoice histories and fully itemised billing
Take full control over your monthly bills and manage your data, calls and messages while at home or travelling abroad with our range of easy to use Spend Controls.
From lost and stolen to PUK codes and SIM swaps, my.plan gives you everything you need to manage your business devices in a click.
This suite of Features enables you to avoid unwanted charges by restricting calls and texts to numbers and services that are not covered by most standard allowances, such as premium rate, non-geographic, international and numbers contacted while roaming.
Spend Controls help you to stay one step ahead by giving you the ability to set up alerts when people are approaching the end of their allowance or when they reach an additional charge limit that you set. In these cases, their usage can be automatically restricted, and you’re given the tools to quickly reconnect them using a bolt-on or by increasing their limit.
Stay safe and protected with a range of additional Security Controls that will help protect your business against malicious or nuisance content and threats. These Controls work at network-level, helping to prevent threats to your business before they get too close.
For businesses with multiple users and connections, our range of bulk management features allow you to control your entire connected workforce, or groups of them, in just a couple of clicks. This saves you time and money, as well as ensuring that your connections are controlled in a consistent and easy to handle manner.
Draw a clear line between work and play with our range of online productivity controls, which help you to remove temptation by restricting access to services that may not be appropriate within a working environment.
These sites and apps are not only a distraction but can also be costly to your business due to excessive data usage and additional charges.
Stay connected and in complete control of your account with our full range of Boosts and roaming bolt-ons.
* Additional purchases required
Upgrading from an Essential connection or existing tariff to Gold or Platinum is easy. If you’re new to plan.com or are an existing plan.com customer eligible for renewal, talk to your plan.com Partner about choosing one of our latest tariffs and opting for Gold or Platinum. If you are an existing customer but you’re not eligible for renewal just yet, you can add one of our Gold or Platinum bolt-ons to beneﬁt from their exciting new features. Get in contact with us, talk to your partner or log in to my.plan to ﬁnd out more.
Yes, you can! Whether you’re on a Gold tariff or chose to add a Gold bolt-on, you can upgrade to Platinum at any time by adding a Platinum bolt-on to your connection(s).
Once added, Gold and Platinum bolt-ons cannot be removed.
Additional features are available immediately via my.plan. Additional insight can take up to 24 hours before it is fully available.
If you choose a Gold or Platinum tariff, the cost is built into your ﬁxed monthly payments and is agreed by you and your plan.com Partner when you join or a renew with us. However, if you choose to add a Gold or Platinum bolt-on to an existing tariff or new Essential tariff, you will receive a ﬁxed monthly charge. Check my.plan for details, but it’s only a few pounds – fantastic value considering the money you could save from unforeseen additional charges, not to mention the great features and insight you will be beneﬁt from!
Features Summary Document v1.0 effective from 13 July 2020.
This is the Features Summary Document referred to in the General Terms and Conditions for Business Customers. This Features Summary Document and the terms included here will be incorporated into each Business Customer Agreement between Customer and Plan Communications Limited.
The information in this document was correct at the time of publication. All terms in this Features Summary Document are subject to change.