Taking care of your business

When it comes to support, we know how much you value the personal touch, especially when you have an urgent question or issue.
Here’s everyone you might need to get in touch with from either a sales or support perspective.

Sales Support

Our Sales Support team is your main point of contact, collaborating closely with sales, partner support, and tech teams to handle new business, in-life support, and renewals.

Shaun Allsopp

Sales Executive
03332 422159  |  shaunallsopp@plan.com

Shaun is your point of contact for any new sales-related requirements, from initial lead assessment through to ongoing deal management and final point of deal connection.

Kelly Jansen

Support Executive
0333 443 2045  |  kellyjansen@plan.com

Kelly is your go-to person for account onboarding, implementation, and ongoing support needs. As the initial support contact, Kelly handles scoping of account setup and assists with any in-life support requirements. Additionally, managing tasks related to additional account connections and contract renewals. Her dedication ensures a smooth experience for customers from initial setup to ongoing support.  

Implementation

Our dedicated onboarding specialists will work with you to achieve a smooth transition to plan.com as well as assistance on all aspects of account set up, connections, SIMs, my.plan configuration and any other queries you may have during the onboarding process.

Darren Webb - Onboarding especialist

DarRen WEBB

Onboarding Specialist
darrenwebb@plan.com

MANAGEMENT

Our managers are some of the most experienced and successful players in the telecommunications industry. They have coalesced at plan.com over the last decade and taken the industry by storm with innovative technology and business-centric solutions.

Keith Curran

Business Director (plan.com)
07778 333333   |  keithcurran@plan.com

As Co-Founder of plan.com, there is nobody more capable than Keith when it comes to his knowledgebase of plan.com and the telecommunications industry as a whole. He is responsible for maximising sales opportunities and driving revenue growth by providing tailored solutions and is your most senior escalation point.

Andy Wood

Business Director (plan.com Direct)
07736 288600  |  andrewwood@plan.com

Andy is one of the most senior members of our UK Sales team. As one of your escalation points, Andy is ready to support you with any Sales and ongoing management queries.

GENERAL Support

An all-encompassing “Simple Questions/Enquiries” option to answer any ongoing queries

Finance Support

Our Finance department is on hand to assist you with any queries relating to invoices and payments.